Frequently Asked Questions
Everything you need to know about your Modkat® shopping experience.
How long will it take to receive my order?
Standard shipping usually takes 3-7 business days within the continental US. International delivery times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your claim.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
Modkat® accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and installment payments through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel™ to minimize our environmental footprint.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we only have a 30-minute window for changes or cancellations. Please contact our support team immediately if you need assistance.